Frequently Asked Questions

Shipping is calculated by the weight of your order on a stepped scale, shown at checkout before you pay. Oversized and extra-large pieces ship by specialist freight carrier and carry a minimum freight charge — the exact amount appears at checkout once the piece is in your cart.

Works are offered as archival paper prints and gallery canvas. Some works are available on paper only, at the request of the artist or estate — where that applies, the product page shows paper options exclusively.

Every framed piece is built to order. Paper prints use our Recessed Cap Frame™, which floats the print on concealed spacers, with no mat. Canvas works go in floating frames. Frames come in wood and metal finishes. See Printing & Framing for finishes and sizes.

Works are released as Open editions, Limited editions, or Originals. Limited editions and Originals include a Certificate of Authenticity documenting the work, the edition, and its provenance.

Often, yes — many works can be produced beyond the listed sizes. Send us the details through our business inquiries form and we will confirm feasibility and pricing for the piece you have in mind.

Yes — the Arteriel Trade Program offers tiered member pricing of up to 30% off retail, custom sizing, and project support. Read more on our trade page or apply directly through the trade application.

Each piece is made to order, so we can't accept returns for a change of mind, size, or finish. If your order arrives damaged or defective, contact us within 7 days with photos of the piece and packaging and we'll replace it.

Document the damage — photos of the artwork, the packaging, and the shipping label — and contact us within 7 days of delivery. We will arrange a replacement at no cost to you.

Keep works out of direct sunlight and away from humidity; dust frames with a dry, soft cloth. Our Artwork Care page covers handling, hanging, and cleaning in detail; for substrates and framing options see Printing & Framing.